3333bet Privacy Policy

This privacy policy applies to users of the 3333bet platform. When you register, log in, or use our services on 3333bet, you are considered to have accepted the terms of this policy. We are committed to protecting your personal information and all our operations are conducted on the basis of transparency. Complying with 3333bet's Terms and Conditions is complementary to this privacy policy and both should be read together.

1 What Types of Information Are Collected

3333bet collects various types of information, listed by category below:

1.1 Information You Provide Directly

When you open an account or use our services, you provide certain information yourself. This includes:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport details (for identity verification)
• Payment method details, such as your bKash, Nagad, Rocket, or Upay number

1.2 Automatically Collected Information

When you use the 3333bet platform, certain technical information is collected automatically:

• IP address and browser information
• Device type, operating system, and screen resolution
• Session duration and pages visited
• Cookie and local storage data
• Login and transaction timestamps

1.3 Information Received from Third Parties

In some cases, we may receive limited information about you from trusted third parties for payment processing or identity verification. In such cases, that information is handled under the same privacy standards.

2 Purpose of Using Information

3333bet uses your information only for specific and legitimate purposes. These purposes are:

2.1 Account Management and Service Delivery

Your information is used to create, verify, and maintain your account. It is also needed to process deposits and withdrawals, record betting and game transactions, and provide customer support.

2.2 Security and Fraud Prevention

To ensure the security of your account and transactions, we actively monitor for suspicious activity. Information is analysed to detect unauthorised access, fraud, or financial crime. These measures work to protect the interests of all members on the platform.

2.3 Communication and Support

We use your contact information to send transaction confirmations, account change notifications, and to respond to customer service queries. The 3333bet support team provides assistance in Bengali and English via 24/7 live chat and email.

2.4 Age Verification and Responsible Gaming

The minimum age to participate on 3333bet is 21. This requirement is enforced by verifying your identity and date of birth. In line with our Responsible Gaming policy, we identify excessive betting patterns and provide the necessary support.

2.5 Service Improvement

Non-personal statistical data is used to improve platform performance, measure user experience, and resolve technical issues.

3 Data Storage and Security Measures

3333bet applies industry-standard technical and organisational measures to protect your information. The key features of our security approach are:

3.1 Encryption

Our platform uses SSL (Secure Sockets Layer) technology, which encrypts all data exchanged between your browser and our servers. Sensitive data at rest is also stored in encrypted form.

3.2 Access Control

Access to your personal information is restricted to only those staff members who need it for their work. All staff operate under strict confidentiality agreements.

3.3 Data Retention Period

Information is retained for as long as your account is active and as required to meet legal obligations. Even after an account is closed, financial transaction records may be kept for a specified period.

4 Sharing Information with Third Parties

3333bet never sells your personal information to third parties for commercial purposes. Information may be shared only in the limited circumstances below:

4.1 Service Providers

Necessary information is shared with trusted partners for payment processing, identity verification, and technical infrastructure management. These partners may only use the information for the specified task and are required to uphold the same privacy standards.

4.2 Legal Obligations

We are required by law to provide information in response to a court order or a legitimate request from a government authority. Even in such cases, we will endeavour to notify you in advance wherever possible.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. However, the protections under this policy will remain in effect.

5 Cookie Policy

The 3333bet platform uses cookies and similar technologies. Cookies are small data files stored on your device.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, manage security, and ensure the basic functionality of the platform. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences, language selection, and personalised settings. They improve your experience, but the platform can be used without them.

5.3 Analytics Cookies

These cookies help measure how the platform is being used and support service improvement. The data collected is statistical and cannot identify individuals. You can turn off analytics cookies from your browser settings.

6 User Rights

As a 3333bet user, you have the following rights regarding your own information:

6.1 Right to Access

You have the right to request a view of what information we hold about you. This request can be made through customer support and we will respond within a reasonable time.

6.2 Right to Correction

You have the right to correct any inaccurate or incomplete information in your account. This can be done through account settings or customer support.

6.3 Request for Deletion

You may request to close your account and delete your information. However, some information may need to be retained due to legal obligations or ongoing disputes.

6.4 Objection to Processing

You have the right to object to the processing of your information in certain circumstances, particularly where it is used for marketing purposes.

7 Protection of Minors

3333bet strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect personal information from any minor. If it comes to our attention that we hold information belonging to a minor, it will be deleted immediately and the account will be closed.

8 International Data Transfers

Our servers and service providers may be located in various countries. When transferring data, we ensure that the receiving party provides protection equivalent to this policy. Data transfers are governed by protective agreements.

9 Policy Changes

3333bet reserves the right to update this privacy policy from time to time. Users will be notified by email or on the platform in the event of significant changes. Continued use of the platform after changes are made will be considered acceptance of the updated policy. Previous versions will be provided upon request.

10 Contact

For any questions about this privacy policy or requests regarding your information, please contact our customer support team. You can reach us directly via 24/7 live chat or by email. You may also visit the FAQ page for answers to common questions.

Email: [email protected]